The framework we operate under, and the protections it gives you.
Lending is carried out by Salora Capital Limited, an RBI-registered NBFC (CIN U72900MH1999PLC122849) subject to regulatory supervision. AdvanceRupay, a brand of MD Finlabs Private Limited, operates as its Lending Service Provider under a written arrangement, in line with the RBI Digital Lending Directions — which require that disbursal and repayment flow directly between the borrower and the regulated entity, with no pass-through or pool account of an LSP.
These are not favours; they are requirements.
Personal data is handled in line with applicable Indian data protection law, including consent records, purpose limitation, retention limits and breach notification.
If you believe a regulatory requirement has not been met, raise it through grievance redressal. Unresolved matters can be escalated to the ombudsman after 30 days.
No documentation, disbursal to your own bank account, and every charge disclosed in your Key Fact Statement before you accept.